Eric Elfline Support Team

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Recent activity by Eric Elfline Recent activity Votes
  • PKIX path building failed

    An unexpected application error occurred: sun.security.validator.ValidatorException: PKIX path building failed. sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid cer...

  • Upgrading to iDashboards Version 12

    Note: Upgrading to version 12 will require upgrading to Java 17 and Tomcat 10. 1. Download Amazon Corretto 17 via the link below. https://corretto.aws/downloads/latest/amazon-corretto-17-x64-window...

  • TLS 1.0 and 1.1 are not supported error.

    A customer reported that an email task in an ETL job was failing with the message: "An error occurred while connecting to the outgoing email server: <IP Address> TLS 1.0 and 1.1 are not supported....

  • Mobile Devices: Adding a Shortcut

    This will require Viewer privileges for setup and implementation. With the departure of the iDashboards app, users may be wondering how they can easily access their dashboards when using a tablet o...

  • Guest URL: Custom Parameters

    This will require admin privileges for implementation and viewer privileges for resolution. Share Dashboard Feature Is there was a way to send a guest URL with specific parameters already set? As i...

  • Image Plot Examples

    This will require Builder privileges for setup and implementation. Image Plot Chart Description: This chart plots points on an image background. The location, size, shape, and color of points may b...

  • GeoPlot Map: Utilizing Google Maps

    This will require Builder privileges for setup and implementation. Geoplot Maps were introduced in v9.1 as a licensed software add-on, so if you would like to utilize the GeoPlot Maps you will need...

  • Drilldowns Utilizing Buttons

    This will require Builder privileges for setup and implementation. We will create buttons that drill down to charts in a separate frame. We will use two buttons each loading a different chart. This...

  • Tomcat Windows Server Integrated Security - Microsoft JDBC Driver

    If you would like to integrate a Windows domain user to run Tomcat and access the iDashboards databases follow the directions below. The advantage to doing this is that the domain user interacts di...

  • Upgrading from v10 and up

    This is a pretty simple process. Some customers prefer to do it themselves but need directions. First of all you need to obtain the latest CDROM.zip from the Download Site. You were given the login...