Eric Elfline Support Team

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Activity overview

Latest activity by Eric Elfline
  • Eric Elfline created an article,

    TLS 1.0 and 1.1 are not supported error.

    A customer reported that an email task in an ETL job was failing with the message: "An error occurred while connecting to the outgoing email server: <IP Address> TLS 1.0 and 1.1 are not supported....

  • Eric Elfline created an article,

    Tomcat Windows Server Integrated Security - Microsoft JDBC Driver

    If you would like to integrate a Windows domain user to run Tomcat and access the iDashboards databases follow the directions below. The advantage to doing this is that the domain user interacts di...

  • Eric Elfline created an article,

    Upgrading from v10 and up

    This is a pretty simple process. Some customers prefer to do it themselves but need directions. First of all you need to obtain the latest from the Download Site. You were given the login...

  • Eric Elfline created an article,

    Creating a Form

    The Forms module is the first data entry module created for iDashboards, first appearing in version 10.5. It is a separately licensed feature. The Forms module can be used for a number of purposes ...

  • Eric Elfline created an article,

    An unexpected application error occurred: 1,000

    This article was designed to help explain and resolve the dreaded 1,000 error.  What does it mean? There is nothing in the error that is obvious, just a number. There is also nothing in the log tha...

  • Eric Elfline created an article,

    Multi-Factor Authentication Setup

    Multi-factor authentication adds a second layer of security beyond a username and password. Beginning in version 11.3a. iDashboards now offers muti-factor authentication. When multi-factor authenti...

  • Eric Elfline created an article,

    Guest URL: Custom Parameters

    This will require admin privileges for implementation and viewer privileges for resolution. Share Dashboard Feature Is there was a way to send a guest URL with specific parameters already set? As i...

  • Eric Elfline created an article,

    Import/Export: Charts, Dashboards, Picklists, Forms

    This requires Admin privileges for setup and Data Admin for implementation. The most common use for this feature is if you have created dashboards in your development environment and need to import...

  • Eric Elfline created an article,

    COVID-19 Data Sources

    This will require Data Admin privileges to setup and Builder for implementation. In light of recent events with the pandemic. iDashboards would like to provide some data sources to use in tracking ...

  • Eric Elfline created an article,

    Chrome: Login Expired Loop

    This requires editing context.xml on your server in the server configuration (Server/conf) directory. Since the release of Google Chrome's latest update some users may experience an issue logging i...