System Settings: Password Reset

As of the 11/19/2020: v10.6 Enterprise Release we added a new feature which will allow a user to reset their own password! Since most implementations of iDashboards are not cloud/hosted, there will be a few requirements you will need to meet before this feature is available and functional. 

• • Password Reset Requirements:

    • SMTP configured (Admin must Setup)

      • If not configured (SMTP host field is blank) do not show the Forgot Password? button

      • If configured, incorrectly, assume it works and show the button

      • If configured, correctly, assume it works and show the button

    • the user email field must be populated

      • !! Currently, email field is not unique !!

    • disabled if using LDAP

Notification Email Settings

• Password Reset Email Enabled: If this setting is "No", then all email notifications, for password reset requests and server event notifications, will be disabled, and ‘Forgot Password?’ will not appear on login screen. If it is "Yes", then the settings in the SMTP Settings category must be properly configured to connect to the SMTP Service. This setting is required if email notifications are enabled.
• Password Reset Email “From” Address: This setting must be a valid email address that will appear in the "From" header of notification email messages, for example "password-reset@mycompany.com". This setting is required if email notifications are enabled.
• Password Reset Email “From” Name: This optional setting is the name that will appear before the email address in the "From" header of notification email messages, for example "iDashboards Password Reset".
• Password Reset Notification Subject: This optional setting is a string that will be used to build the subject line for password reset emails.
• Server Events Notification Threshold: This setting determines what types of server events will generate emails to the addresses listed in the Server Events Notification List setting. The higher in the list a selection is, the fewer notification emails will be sent. Since a selection represents a threshold, each selection implicitly includes the ones above it. Selecting "Disabled" will turn off all email notification of server events.

• INFO-level events include the server starting up or being restarted after a pause.
• WARNING-level events include the server being shut down (in an orderly manner by the application server) or paused.
• ERROR-level events include any conditions that prevent the iDashboards Server from functioning properly.

• Server Event Notification List: This This optional setting is a list of email addresses that will receive notifications of server events. Each email address should be on a separate line.

• Email addresses may be in plain format, for example: jsmith@company.com
  or in any RFC822-compliant format, for example: "Jane C. Smith" jsmith@company.com
• The combined length for all email addresses, including end-of-line characters, must not exceed 500 characters.

• Server Event Subject: This optional setting is a string that will be used to build the subject line in server event notification emails.
• Server Error Subject: This optional setting is a string that will be used to build the subject line in server error notification emails.
• Reset Request Expiration: This optional setting sets The amount of time (in minutes) that the password reset request will be valid for. Valid values are 0 through 9999.

Templates

This is an optional step that provides a great deal of control over the information included in the notification emails. Using templates, notification emails can be sent in both HTML format (including images) and plain text. If left untouched, notifications will be sent as plain text and include only a minimal amount of default information. To access the Templates screen go to Settings, then Passwrod Reset, and from Password Reset select Templates.

There are 3 Password Reset Template Types:

• To modify a Template, click its Edit icon . The HTML panel provides a rich text editor for formatting and laying out an HTML emails, and the Text panel has a simple plain text box for plain text messages.
• Each Template allows control over Administration notification by using the ‘Notify Admin’ switch.
  iDashboards Administrator’s Manual 112
• The first time a Template is edited the system creates sample HTML and Text notifications, with examples of using the available alert macros. Macros can found and selected by using the Macros button. The Help button will also provide details about the template macros.
• After the first save of a template, the template files are created in an iDashboards’ application directory, identified by the ${TEMPLATE_DIRECTORY} macro.
  Using a Template’s Reset icon () will regenerate the system created sample HTML and Text notifications for it, and also create the template files in ${TEMPLATE_DIRECTORY}.

For More Information:

Please select the administrator manual from the Manual Archive that matches your iDashboards version, Admin Manual 13.4 Password Reset AdminManual_10.6.pdf. If the above is unable to resolve the issue, then please contact iDashboards Support for further assistance.