Multi-Factor Authentication Setup

Multi-factor authentication adds a second layer of security beyond a username and password. Beginning in version 11.3a. iDashboards now offers muti-factor authentication. When multi-factor authentication is setup, after a user logs into iDashboards normally, they will be sent an email with a 5 digit code to enter into the secondary login screen.  This article will describe how to set up and configure muti-factor authentication. 

Prerequisites

The prerequisite for setting up multi-factor authentication is making sure that SMTP (email protocol) has been set up. 

Note: If you have already received Alert or Scheduled report emails from the software then chances are SMTP has already been configured. You can read below to verify. 

1. Log into the Admin Console > System > System Settings > SMTP Settings

2. If the Host and Port are filled in chances are it's configured correctly

Note: Check with your mail administrator to confirm the settings. Only they can verify the settings and whether it requires authentication or encryption.

3. Admin > System Settings > Security Settings

 Require User Email - Set to True

Configuring Multi-factor Authentication

Admin > System > Multi-Factor Authentication > Settings

• MFA Enabled - True
• Email Sending Enabled - True
• Notification From Address - A valid email to appear in the From header of the MFA email.