This requires Admin privileges to setup and Builder for implementation.
Problem:
Alerts e-mails by default have a very generic output. Alerts customizations allow for a much more robust message being sent out to the end user. This provides instructions on adding the URL of the dashboard with the active alert so the user can click on the URL link and go directly to the dashboard.
Resolution:
Adding the URL to the custom alert template is a simple process, however it does require that you have a Public Access License (guest user) available to be used for this purpose.
Edit the appropriate template.html and include the following:
Link To Dashboard
http://<Server Name or IP>:<Port>/idashboards/?guestuser=<UserName>&dashID=${DASH_ID}
Save that change and wait for your next scheduled alert to be triggered. In the email received:
Link To Dashboard
http://myservername.com:8085/idashboards/?guestuser=guest&dashID=115
The process above works for dashboard level scheduled alerts. There is no dashboard ID supplied at the chart level alert so the link as it is cannot be used.
For More Information:
- Public Access License: Guest User
- iDashboards Admin Manual 15.4 Embedded Viewer Mode
- Embedding iDashboards into an iFrame
- Embedding iDashboards into SharePoint
- Embedding iDashboards into PowerPoint
- iDashboards Admin Manual 17. Alerts
If the above is unable to resolve the issue, then please contact iDashboards Support for further assistance.
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