LDAP Error: AcceptSecurityContext

This requires being connected to your server.

Issue:

An error, like the following, occurs while configuring LDAP authentication for iDashboards:

There are many error codes that can be thrown by an LDAP Directory. Each error code has an AcceptSecurityContext error, data section followed by an alphanumeric code. This code will let Your Organization's Active Directory Admin configuring LDAP authentication know what they are configuring incorrectly.

Resolution:

There is a chart provided for this type of error that describes the codes after AcceptSecurityContext:

In 52e it means the credentials are invalid which may mean the Bind pattern is incorrectly formatted. Since these issues are often originated from Active Directory, consult with your AD Administrator on-site for a resolution.

In the case of receiving error code 531 it is related to the configuration of the user account in AD. In some cases a user is restricted to login from only one workstation, this is configured in the userWorkstations field of the user. The AD Admin needs to check the user account for this field to verify that the proper system name is included in the userWorkstations field or that the field is completely removed.

Disclaimer: iDashboards Technical Support Engineers are not Active Directory Administrators (ADA) who know in depth knowledge. We often learn these skills on the job and have limited knowledge. We do our best to help you with your software in determining if: you are not leveraging the software in the best way for your data or you found a bug in the software, because we want to assist you in your success.

If the above is unable to resolve the issue, then please contact Your Organization's Active Directory Admin for further assistance and if unable to resolve internally, then contact iDashboards Support for further assistance.