This requires Data Admin privileges for utilization.
Issue:
You are trying to use a Microsoft SQL Server as your repository database but are receiving the below error:
I/O Error: DB Server Closed Connection
This error will occur when you are attempting to connect to a Encrypted database.
Resolution:
You will add ssl=request to the end of your current connection string.
Current URL: jdbc:jtds:sqlserver://hostname:1433/database;TDS=8.0;
Required URL: jdbc:jtds:sqlserver://hostname:1433/database;TDS=8.0;ssl=request;
For More Information:
- iDashboards Admin Manual 6. Security Overview
- Microsoft SQL Server Encryption
If the above is unable to resolve the issue, then please contact iDashboards Support for further assistance.
Comments
2 comments
Hi Aaron
I have tried to connect the sql database with mentioned encryption property but getting below response,
Database Error:
Encryption is required to connect to this server but the client library does not support encryption; the connection has been closed. Please upgrade your client library
IDashboard Frontend error: Connection refused/timeout in 10 seconds
iDashboard version : Version: 9.1f
JDBC : jtds-1.3.1 (Upgraded. Earlier it was jtds 1.2.5)
Kindly help on this.
Regards,
Subin N
Hi Subin,
The version you are on is no longer supported. In order for us to support you, we will need to get you updated to or most current version 10.2. If you would like I can have one of our account managers reach out to you to talk to you about the update process.
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