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MS SQL : Encrypted Database



  • Subin N

    Hi Aaron

    I have tried to connect the sql database with mentioned encryption property but getting below response,

    Database Error:

    Encryption is required to connect to this server but the client library does not support encryption; the connection has been closed. Please upgrade your client library

    IDashboard Frontend error: Connection refused/timeout in 10 seconds

    iDashboard version : Version: 9.1f

    JDBC : jtds-1.3.1   (Upgraded. Earlier it was jtds 1.2.5)

    Kindly help on this.


    Subin N

  • Aaron Olson

    Hi Subin,

    The version you are on is no longer supported. In order for us to support you, we will need to get you updated to or most current version 10.2. If you would like I can have one of our account managers reach out to you to talk to you about the update process. 


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